The Director General of Sierra Leone’s Telecommunications Commission, (NATCOM) Daniel Kaitibi, has resolved the much-talked-about blocking of calls stalemate between and amongst the telephony mobile companies in the country, as new entrant Qcell accused Orange and Africell of carrying out a deliberate attempt.
A press release by Qcell indicate that their subscribers cannot access the two other telecommunications companies when trying off-net calls. The ugly spate continued for a week and the telecommunications regulator NATCOM has intervened to save the situation.
“My responsibility is to ensure quality service delivery to the people and to also ensure a peaceful relationship between and amongst Mobile Phone Network Operators as it is enshrined in the Telecommunications Act of 2006, as amended,” NATCOM Director General said.
He assured the public that under his leadership the telecommunications service providers will continue to work in peace for the growth of their businesses and customers’ satisfaction.
In a joint communique put out on Wednesday, signed by all the four Mobile Network Operators in furtherance of the Commission’s mandate as provided for in Sections 52, 53 and 54 of the Telecommunications Act of 2006, the parties agreed that Africell and Orange Companies immediately interconnect with Qcell on their respective networks.
It was also agreed that all the Mobile Companies should fully comply with the floor price (Le. 590 per minute) for off-net and on-net voice calls, adding that they should desist from unnecessary allegations to defame the goodwill of other mobile phone network operators and the regulator.
To enforce the said communique, all parties agreed that violators are liable to a fine not exceeding one hundred million Leones.
One of the Civil Society activists who has been calling on NATCOM to intervene commended the NATCOM Director General for his leadership in settling the stalemate which has been the clarion call from the public.
Alhassan Conteh, the Spokesman of the Consortium on Services For Citizens said NATCOM has now gotten the right leadership to handle the telephony industry, but called on him to continue the good work.
Reporting by Elkaas Sannoh