The US Embassy in Freetown has announced a major change to its visa appointment scheduling system. Starting August 16, the current UStraveldocs platform will be replaced with a new system designed to streamline the process and improve the user experience.

In preparation for this transition, the Embassy has provided several important steps for applicants to ensure a smooth transfer of their appointment and payment information:

1. **Verify Profile Data**: Applicants should ensure all information in their profiles is complete and accurate. Any necessary corrections should be made immediately to avoid issues when transferring information to the new system.

2. **Link Visa Payments**: For those who have already paid their visa fees but have not yet linked the payment to their profiles, it is crucial to log in and associate the payment by entering the payment receipt number at step 8 of the scheduling process. This step is essential for the accurate transfer of payment information.

3. **Update Email Addresses for Dependents**: Group coordinators and families must ensure that each dependent visa applicant has a unique email address. This may require changing the current email addresses listed to avoid complications with the new scheduling system.

For assistance with updating profile information or any other queries related to the transition, applicants can contact the Embassy’s call center.

This new visa appointment scheduling platform aims to improve efficiency and provide a better service experience for all applicants. The transition is part of the Embassy’s ongoing efforts to modernize and enhance the visa application process for Sierra Leonean citizens and other residents.

For further updates and detailed instructions, applicants are advised to regularly check the US Embassy Freetown’s official website and social media channels.